Q1: How do you control the products' quality?
We have a complete quality control system consisting of team leaders, section leaders, and quality control managers to monitor every step. With over ten years of specialization in hotel textiles, we ensure high standards across all production lines.
Q2: Can you provide OEM service?
Yes, we work on OEM orders. This means the size, material, quantity, design, and packing solution will depend on your specific requests, and your logo can be customized on our products.
Q3: Is it possible to visit the factory?
Yes, our manufacturing base is located in a famous textile hub in China. We also maintain a dedicated sales office and showroom in a major international hotel products market to better serve our global clients and facilitate product selection.
Q4: What are the shipping methods and delivery times?
1. Express (DHL, TNT, Fedex, etc.): 2-7 working days.
2. Air Freight: Approx 7 days.
3. Sea Freight: 20-35 days depending on the destination port.
Q5: What is the Minimum Order Quantity (MOQ)?
The MOQ depends on your specific requirements for color, size, and material. For standard items that we have in stock, there is no MOQ requirement.
Q6: What payment terms do you accept?
We generally accept a 30% deposit by T/T, L/C, or Credit Card, with the balance settled according to the agreement.