❓ Frequently Asked Questions
How is the product quality controlled?
We maintain a complete quality control system with team leaders, section heads, and quality managers monitoring every step of the process. We have specialized in hotel textiles for over ten years.
Do you offer OEM services?
Yes, we handle OEM orders. This includes customizing size, material, quantity, design, and packaging solutions based on your specific requirements and branding.
What are the available shipping methods and estimated times?
• Express (DHL/TNT/Fedex): 2-7 working days.
• Air Freight: Approx. 7 days.
• Sea Freight: 20-35 days depending on the destination.
What is the Minimum Order Quantity (MOQ)?
The MOQ varies depending on requirements for color, size, and material. For standard stock items, we often have no MOQ requirement.
What textile designs do you offer?
We specialize in various designs including plain weave, jacquard, and high-quality embroidery to suit luxury hotel standards.
What are the payment terms for orders?
We generally accept T/T (Telegraphic Transfer) and L/C (Letter of Credit) for bulk production orders.