Q1: Is it possible to visit your factory?
We are specialized in manufacturing hotel linen products with 20 years of experience. You are welcome to schedule a visit to our facility to see our production process firsthand.
Q2: Do you provide OEM service?
Yes, we work on OEM orders. This means size, logo, color, material, quantity, design, and packing solutions will depend on your specific requests.
Q3: Can I get a sample order for quality checking?
Sure, please send us the specific details of the sample you require for confirmation and quality inspection.
Q4: What are the shipping methods and delivery times?
1. By Express (DHL, TNT, Fedex, UPS, EMS etc.): about 2-7 working days.
2. By Air: about 7 days depending on the port.
3. By Sea: about 20-35 days.
4. Agent appointed by clients is also acceptable.
Q5: How do you control the product quality?
We have a complete QC Team and System to ensure that every detail is in line with star hotel standards. Third-party inspections are also acceptable.
Q6: What is the minimum order quantity (MOQ)?
Our standard MOQ is 50 sets, but we can discuss specific requirements based on customization needs.