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Frequently Asked Questions
Is it possible to visit your factory? How can I get a quotation?
We are specialized in manufacturing hotel linen products with 20 years of experience. You can schedule a visit or request a quotation by sending us an inquiry directly through the platform.
Do you provide OEM service?
Yes, we work on OEM orders. This means size, logo, color, material, quantity, design, and packing solutions will all depend on your specific requests.
Can I get a sample order for quality checking?
Absolutely. Please send us the details of the sample you require for confirmation and quality inspection.
What are the shipping methods and delivery times?
1. Express (DHL, TNT, Fedex, UPS, EMS): 2-7 working days.
2. Air Freight: approximately 7 days.
3. Sea Freight: approximately 20-35 days depending on the destination port.
How do you control product quality?
We have a complete QC team and system to ensure every detail meets star hotel standards. Third-party inspections are also acceptable.
What are the standard sizes available for the quilts?
Our standard sizes include Twin, Full, Queen, King, and California King, but we can also accommodate custom size requirements.