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Frequently Asked Questions
Q1: Are you a trading company or factory?
A: We operate both our own dedicated factory and a professional trading company to ensure manufacturing quality and service.
Q2: Can I get a product catalog with a price list?
A: Yes, an E-Catalog is available. Please send an inquiry with your detailed requirements for specific pricing.
Q3: How can I obtain samples?
A: Regular small samples are free and sent immediately. Customized samples typically take 5-7 days and may incur a fee.
Q4: What is the standard delivery time?
A: Samples take 5-7 days, while bulk orders generally ship within 20 days via sea freight.
Q5: How are the products packed?
A: Items are secured using sea-worthy export standard packaging or according to your specific requirements.
Q6: What are the payment terms?
A: We accept T/T, L/C, and other methods. Pricing terms include EXW, FOB, CFR, and CIF.